BOOK A ROOM宿泊予約
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Real Stories
先輩スタッフメッセージ
徳山 広宣
料飲部門
GENGNAN DONG
デジタルマーケティング
小山 梨奈
料飲部門 サービス
Joined May 2019
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Gengnan Dong
S & M Division Digital Marketing
Joined October 2015
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Hironori Tokuyama
Food & Beverage Division Banquet Cooking
Joined May 2009
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Ryuichi Tamemura
Accommodation Division Guest Service
Joined April 2015
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Ryohei Sawada
S & M Division Sales
Joined January 2016
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"料理でお客様を笑顔にすることができる。それがやりがいです。"
What kind of work do you do?
元々は個人経営のレストランで働いていたのですが、ホテルの調理場でも働きたいと思っていたところ、 お世話になった恩師がANAクラウンプラザで働いており、その方の跡を追うかたちでこのANAクラウンプラザホテル大阪で働く事になりました。
How did you get into the company?
初めはカフェ・イン・ザ・パーク所属となり、ブッフェ料理をメインに担当していました。 現在は宴会の調理を担当し、パーティ、宴会、コース料理、婚礼などの料理を作っています。
What made you happy doing this job?
色々な人と出会えた事でしょうか。入社してから調理担当の方でもたくさんの方々と出会えました。 調理以外の方でもそうですが、色々な人と出会えればそれだけ学ぶべき所があり自分が成長できると 思いました。また、提供した料理を喜んでいただくという事ももちろん、この仕事をしていて本当に よかったと実感できるところです。
"素晴らしいリーダーを目指すには絶好の機会です!!"
What kind of work do you do?
最初はベルデスクに所属をしておりましたが、将来海外で活躍できるようなマーケティングマネージャーの仕事に興味を持ち、異動願いをだしたことがきっかけです。
How did you get into the company?
撮影やSNSの運営、Webをつかっての広告宣伝など、デジタルマーケティング全般の担当をしております。
What made you happy doing this job?
私の所属するチームは、基本自分がチャレンジしたいことはなんでもやらせていただけるので、企画から分析・出稿まで自立して仕事を行うことができます。また、日本の文化をあまり知らず、マーケティングのノウハウのなかった私でも、上司や先輩が丁寧に教えてくれて、さらに業務時間内に積極的に外部セミナーにも参加させていただけるので、日々様々なことを吸収し、進歩できることです。
"数えきれない程の”出会い”や“学び”があなたの大切なモノに! "
What kind of work do you do?
「グローバルな環境」「挑戦できる場所」「成長させてくれる人」私が就職するにあたって必要なこの3つのキーワードで探していたモノを、このホテルでは手に入れることができると直感で感じました。
How did you get into the company?
おもに、朝食・ランチ・ディナーのレストランサービス業務をこなします。また、入社1年目ではありますが、いくつかのプロジェクトにもたずさわらせて頂いています。もっとお客様に喜んで頂くためには、何ができるのか?チームの為に何が必要か?アイディアを出し合い、計画を立て、実行する。成果が出た際の達成感は、自身の成長に大きく繋がっています。
What made you happy doing this job?
「出会い」の多さです。ホテル業界にたずさわり、5年になります。数えきれない程の”出会い”や“学び”が言葉にできないくらい大切なモノになっています。それは、”お客様との出会い”だけでなく”先輩や仲間との出会い”も意味します。ホテルでは多種多様なお客様がお越しになるのは、想像できるかもしれません。実際はそれだけでなく、他部署とも日々密接に協力し合うので、とても良い刺激になります!
"It's a great opportunity to be a great leader!"
What kind of work do you do?
At first I belonged to Bell Desk, but I was interested in the job of a marketing manager who could be active overseas in the future and made a request for transfer.
How did you get into the company?
I am in charge of digital marketing in general, such as shooting, managing SNS, and advertising using the Web.
What made you happy doing this job?
My team can basically do whatever I want to do, so I can work independently from planning to analysis and submission. In addition, even though I did not know much about Japanese culture and did not have marketing know-how, my boss and seniors can carefully teach me and I can actively participate in external seminars during business hours, You can absorb things and make progress.
"Cooking can make customers smile. That's rewarding."
What kind of work do you do?
Originally, I worked at a privately owned restaurant, but when I wanted to work at a hotel kitchen, my teacher worked at ANA Crowne Plaza, and I traced the trace of this person. I started working at ANA Crowne Plaza Hotel Osaka.
How did you get into the company?
At first, I belonged to Cafe in the Park and was mainly in charge of buffet cuisine. He is currently responsible for cooking banquets and cooking for parties, banquets, course dishes, and weddings.
What made you happy doing this job?
Did you meet a variety of people? Since joining the company, even the person in charge of cooking has met many people. As with non-cooking people, I thought that if I could meet a variety of people, I would have much more to learn and grow myself. In addition to being pleased with the dishes we have provided, of course, I am really happy that I was doing this job .
"Let our customers smile together at a friendly company!"
What kind of work do you do?
I wanted to work as a hotel concierge abroad in the future, so I was looking for a job. IHG Group hotels are located all over the world, so I chose this company because I thought I could catch my dream.
How did you get into the company?
My job is to guide you to your room, sightseeing guide, and courier service. I can do the work I used to draw not only for Japanese customers but also for customers from overseas, so the work is very fun.
What made you happy doing this job?
I was glad that I was able to talk to someone I wouldn't normally meet, or to get a sense of accomplishment when I had a suggestion from a foreign customer who had a problem.
"The Olympics, Rugby World Cup, International Expo and the attention of the world ...
It's time to show your sense!"
What kind of work do you do?
Previously, he worked at a Japanese-affiliated hotel for about 12 years as a bell front desk sales representative. At the 10th anniversary of my previous job, I was interested in how to operate a foreign-owned hotel and took on a challenge considering my future hotelier career.
How did you get into the company?
Sale of accommodation, banquets, restaurants and events for corporations. After receiving an order, the main routines are meeting, internal coordination, and attendance on the day . Not only new sales but also follow-up of existing customers and past competitors are important tasks.
What made you happy doing this job?
I can be in charge of a wide range of events, from the very important events for companies such as the general meeting of shareholders, the founding celebration party, and the announcement of new products, to the friendly events such as the welcome and farewell party in the department . Also, since it is a foreign-affiliated group hotel, there are many opportunities for those who want to make use of foreign languages!
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